★★★★★ Love how they take time to chat with you and make my dog feel very comfortable and safe. They do not rush you out the door, but take time to listen to you and answer your questions.B T ★★★★★ Love being able to get a quick appointment. They really care about our animals as much as we do. Went above and beyond what we asked for. Reasonably priced. Able to accommodate us. Straight forward and dont order unnecessary testing to make money.Sabrina K ★★★★★ We have taken our Sadie to Best Friends Animal Hospital for several years and I will say they have been the best veterinarians anyone could ever ask for. They were ALWAYS kind and loving to Sadie and were very concerned about my wife and I as well. They took their time in doing any examinations and made sure it benefited her. You cannot ask for a more highly qualified clinic or loving staff. My wife and I thank them for all the love they showed our Sadie.Will and Patrice HubbellOur little Sadie has gone to heaven and we are so very fortunate to have another little, her name is Mindy and what we said above also applies to how Mindy has been taken care by this GREAT staff at Best Friends Animal Hospital.As usual, Best Friends has done a superior job in taking care of Mindy. We know Mindy is in great hands with Best Friends Animal Hospital. We will never go anywhere else.Wilbur H. ★★★★★ Awesome experience every time I come here. Dr. Cheryl is amazing as is the entire staff. My Java gets excellent care with a compassionate staff. So happy I found themAmy J. ★★★★★ Extremely friendly people here.Absolutely wonderful experienceSteven R. ★★★★★ Best animal hospital is the best! Great front office team. Nurses call back quickly and are very smart- helpful. Great Vets. They take excellent care of my dog- and me!! Highly recommend 🐾 🐾paula P. ★★★★★ Kind, friendly, caring environment. Loved the cat basket in the examination room!Kim E. ★★★★★ Edit: under new ownershipI have been taking my pets here for almost 25 years. My fur babies are always well cared for and the staff has always been pleasant and knowledgeable. When the time had come for my dogs and cats to cross the Rainbow Bridge, they were respectful and empathetic. When I brought new puppies and kitties in, they were eager to meet our new family members. I would always recommend Best Friends.Karin W. ★★★★★ Friendly staff, wonder caring doctors.Jessica B. ★★★★★ We have taken our Jack Russell's Shiner and Willow to Best Friends for 19 years! I just ❤️ Everyone there especially Dr Scarbeck and tech Cathy. A great family atmosphere and very friendly helpful staff.Pam S. ★★★★★ This veterinary office is not the closest to our house by a long shot. But we received personal recommendations from a colleague and are so happy we went with Best Friends! They truly treat our pets as Best Friends, which is all I ask! We don't have human babies, these pups are our children. They mean the world to us and I trust them in the hands of everyone at Best Friends Animal Hospital.Jessica H. ★★★★★ The best vet I've ever been toTyler W. ★★★★★ Even though it is a little more than what I am used to, my dogs seem to have no issues going there. The staff is kind, courteous and treat the animals as their own. My dogs now go in without hesitation, like once before.Yolanda E. ★★★★★ They are the BEST! Best Friends Animal Hospital has been my fur baby health provider for the last 15 yrs.Catalina H. ★★★★★ There is no place I would take my pups to, but to Best Friends. They really care about your pet and they take the time to discuss all treatments with you. They also call to get an update on how they are doing. Thank you so muchDebbie M. ★★★★★ We have been taking our dogs for almost 20 years and now our 2 cats for almost 3 years to Best Friends. They have provided our pets and us with expert information and care, great communication, referrals to specialist and support in making difficult decisions and at the end of our pets lives. They really care about our pets and us!Glory K. ★★★★★ Our 2 dogs and a cat are regular visitors at BFAH. Service is quick and professional. We are happy because our pets are happy. We have worked with the BFAH vets and staff for many years with generations of cats and dogs and we keep coming back because they are the best: they are caring, competent, committed people who love animals.bob H. ★★★★★ The people at Best Friends are kind, caring individuals who I believe always have my dog's best care in mind. I highly recommend Best Friends Animal Hospital.Dan O. ★★★★★ The staff here is amazing and always willing to help. They have my complete trust with my little ones. Thanks again for all that you do!Seth ★★★★★ The team at Best Friends is amazing! Friendly and knowledgeable. The Go-To spot if you’re an exotic pet owner like myself!Mark B. ★★★★★ I have been a client at Best Friends for a long time, and I'm so happy that I found them! No one is as thorough, as friendly, and they truly feel like a family vet. I refer people here all the time. They actually care and it shows. I highly recommend this veterinarian office.Warwick M. ★★★★★ Always a great experience, knowledgeable vets/staff, with a caring demeanor and prompt response time. Answer all my questions and give options for care plan.Tricia S. ★★★★★ Doctors and Staff are the best caregivers you could hope for.Many many years and family pets of experience with them.Christopher S. ★★★★★ Thank you guys for taking care of my two dogs. You guys are truly amazing. Thank you for all that you do, I appreciate you guys very much. We love you guys 😊Alyssa Z. ★★★★★ Just brought a newborn baby kitten here that I found abandoned all alone and wounded on my back porch. They took the baby and said they will save it and find it a home when it's old enough. No charge to me at all! This place is wonderful and they truly care about animals here!Danielle M. ★★★★★ Recently switched to this Vet as it is significantly closer to home. Staff was very friendly and engaging. Just a check up, but I felt we received excellent care.audioidkid ★★★★★ absolutely amazing care from the doctors who do surgery to the front desk receptionists. they care about me as much as they care about my pets. I've been taking my rats here for years and the doctors are great at explaining their health issues and treatment options. I trust them to the fullest extent with my little guys because their care for these animals is so apparent and genuine. I wouldn't take my pets anywhere else.austin c ★★★★★ For the past 16 years this animal hospital has provided quality care to my cat. The staff is always prompt and polite and have really helped me with providing basic services when the cat was young and even better service as she aged. I had to say goodbye to my cat yesterday and they were all so sweet and sensitive and truly made me feel like she was in the best hands. When I'm ready for another cat I'll be back to see them.Jenny F. ★★★★★ We have been trusting Best Friends Animal Hospital with our Jack Russell Terriers care since 1998! Love all the caring staff and especially Dr Scarbeck.Charlie J. ★★★★★ Superb staff and veterinarians. I was afraid to bring my new dog to a veterinarian because he wasn't the best with people. He did well in their hands!! I'm so blessed to have a place I can trust with my dog.Laura Y. ★★★★★ The visit was quick, but not rushed. They treated my cat with care and took my input seriously when sharing her previous medical history. Will definitely be keeping them as our primary vetMargaret E. ★★★★★ super happy how much time they took with us teaching us what to do with our new puppy! so attentive and patient.Joe W. ★★★★★ Always there for your pets! Great careKaren K. ★★★★★ I’ve been bringing my dog Chaco here since I got him 2 years ago. They’re the best! Given that it was COVID, I couldn’t go inside. This last time I was able to go in and see their service in person. They were very patient and kind and answered all of my questions and concerns. They take care of my fur baby so well! He gets so excited to go there and loves them! We will continue going there, thanks Best Friends!Simi M. ★★★★★ The doctors and technicians here are always kind and caring when it comes to my pets' needs, whether a sudden emergency, or annual exam. My nervous kitten did great through Dr Johnston's exam, with her Fear Free training and gentle handling. I was incredibly impressed. The technicians are so good with another cat of mine who needs monthly bloodwork and injections for her autoimmune disorder. I have been through all cycles of life with each of the doctors, with the loss of my little old lady cat, and four kittens now. I am grateful to say that Best Friends has my absolute trust and I'm so glad they've been there for me these past five years.Meghan M. ★★★★★ We have received best care for 20+ years from all the staff @ Best Friends!Sandi A. ★★★★★ We have been with Best Friends for almost 22 years. Their doctors and staff are THE BEST! Our family highly recommends them!Cheryl H. ★★★★★ I can't think of anything that would have made the experience better. Dr Rauch is always very thorough, answers all my questions, presents options for medical care, and never makes me feel rushed. Everyone at Best Friends is friendly, supportive, & efficient. Great group of folks.Sandie ★★★★★ Best Friends Animal Hospital is great at making us feel safe and comfortable with leaving our pets in their care. We drive from about an hour away to get here.Kevin J. ★★★★★ I could not be happier with Best Friends. The people there are fabulous, all the way from the professional and knowledgeable vets, to the caring vet techs, and we can’t forget the front office staff who make things happen. They care about my dog, Dandy. I trust them implicitly. I’ve been a customer 9 years and would not go anywhere else.Sue W. ★★★★★ Excellent experience all around. Caring and knowledgeable. Great vets and staff. Thank youPatricia S. ★★★★★ My cat received excellent care. Dr. Burke was thorough and answered all my questions. She responded with blood test results promptly. Brenda and I are very happy 😺. Thank you!Gayle K. ★★★★★ The vet did a great job explaining what was going on with my Continental giant bunny and gave me options for him.Angela H. ★★★★★ Had to cancel an appointment last minute unfortunately, and they didn't even charge me a cancellation fee! Very nice of them to do that considering they are very busy and my cancellation was inconvenient for the surgeon.Jenee R. ★★★★★ Best Friends are the best Vets. Everyone takes the time to there job right. They remember people by name ( as well as furry friends). Everyone takes the time to explain what’s going one with your pet and discusses a treatment plan that works out for everyone. I have been to a number of different Vets through out my life and no one has been as good all the way around as Best Friends.Jon S. ★★★★★ Took me awhile to find a vet that felt right, and luckily Best Friends felt right. They were friendly, informative, helpful, happy, and most of all passed the dog test. My puppers loved them. I also felt their prices were affordable yet competitive to others around.Emilie H. ★★★★★ Have been taking my pet there for years,.Carmen Y. ★★★★★ Was with them many years, then moved and changed for convenience. I am now back with them. They are very professional and easy to work with. I always have had total faith in what they do and say. Highly recommend.Evelyn C. ★★★★★ Everyone here is very welcoming and accommodating. Everyone shows so much love and care with our pets and you can tell they really do care.Craig L. ★★★★★ Best Friends continues to be top notch after close to 25 yrs of caring for our pets. We could not be happier with the professionalism, thoroughness and care we receive from the entire staff. They are the best!Michelle B. ★★★★★ We've been taking our dogs here for almost 10 years. They are extremely knowledgeable and trustworthy. They are also very mindful of cost and have always been very upfront about charges. Great team, great value!Andrea H. ★★★★★ Everyone at Best Friends works very hard and displays the utmost professionalism with each visit. I am always confident that my animals are in the best hands and receiving top notch medical care.Kristi V. ★★★★★ Not many dogs enjoy going to the vet or seeing the vet. Our dog cries the moment we pull up with the thought of her getting to see some of her favorite people. The staff and doctors at Best Friends Animal Hospital are second to none. Highly educated, friendly, and always go the extra mile. We are so fortunate to have such an amazing vet so close to home. Thank you Best Friends!Katherine L. ★★★★★ I get REALLY attached to my vets, so moving up here from Chicago in 2020 left me on edge. My pets keep me sane, so I want the absolute best for them. When I say that every single staff member I’ve talked to at this place is the absolute sweetest! They’re great about covid safety, they’re responsive when I call, the vets called and discussed test results with me when they came back. They absolutely fawned over my 13 year old kitty, and said she was a great patient (I’m glad she is with vets because trying to clean ears or trim nails at home, she’s a devil). I feel really welcomed and their vibe is that they do want what’s best for my girl and I’m so incredibly happy I found them! I plan to stay with them as long as I live up here and highly recommend them! If you find yourself consistently becoming more attached to your vets than to your own human drs, then this is the place for you!Haley M. ★★★★★ Excellent staff and attention to the animal patients!Mary Kay S. ★★★★★ Wouldn't take my pets anywhere elseAllison B. ★★★★★ My place for my fur family.Jerzy M. ★★★★★ I normally take my rabbit here for annual check ups but this week he became ill. I called early and was able to get him in on the same day to be looked after. I was so thankful for the staff's flexibility to see my bunny and their ability to efficiently diagnose and address the problem at hand. They also made sure I understood what was going on, knew how to administer medication and was prepared to bring him home. Rabbits can be obnoxious to deal with and I know my bunny can be a pain sometimes too but the staff are always so kind to him and really make me feel comfortable bringing him here.I highly recommend Best Friends Animal Hospital for all bests especially rabbits!Thea R. ★★★★★ Best Friends always goes above and beyond! The staff and Dr.'s are awesome!rich C. ★★★★★ They are always courtesy and great you with a smile. Very patient with their patients and answer all your questions. If they are unable to give you an answer right away, they will always return a call with the answer!A.J. M. ★★★★☆ Everything is usually good, sometimes prices are a little better than other places, sometimes not. Have been going there for over 10 years. The key is finding a good doctor, avoid Dr. Johnson if possible. Will nickel & dime (then admit she doesn’t know much about what she’s been advising you on), better off getting pet insurance and going to veterinary specialists for more serious chronic conditions. Overall good vet for minor issuesWāmuel J. ★★★★☆ A tad on the expensive sideMike T. ★★★★☆ Jaime is fabulous with grooming MaggieArthur E.
Best Friends Animal Hospital is a full service primary care veterinary hospital committed to excellence in small animal medicine. We have been serving Lake County and the surrounding areas since 1997.
We are here to service the cities of Grayslake, IL, Gurnee, IL, Lake Villa, IL, Round Lake, IL, Round Lake Beach, IL, Lindenhurst, IL, Antioch, IL, Volo, IL, Ingleside, IL, Mundelein, IL and more!
We believe your pets deserve exceptional medical care in a compassionate, comfortable environment. Our experienced veterinary team and support staff provide preventive medicine, treatment of acute illness, pet neutering services, continuing care of chronic health conditions in companion animals, and other veterinarian services.
At our top rated animal hospital, we offer comprehensive veterinary services in a family friendly atmosphere.
Interested in learning more about these services?
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